Frequently Asked Questions
Leasing Questions
No appointment is necessary to tour our community; however, it is always appreciated if you call ahead to make sure we are available to provide adequate time for you to tour and ask questions. Please arrive no later than one half hour prior to closing if you would like to tour the property. Everyone over 18 must have a valid photo ID to tour the community.
Our apartment homes are priced individually based on the amenities and features.
Application fees are $65 per applicant. You may pay these online by credit card, a small fee will apply. You may also apply in person at our office and pay by check or money order. All application fees are nonrefundable.
Applications may be found under the Floorplans tab of our property website, or you can stop in the office for a paper application during business hours.
Residents are responsible for paying their own gas and electric bills through Ameren and Spire, and will pay for Water, Sewer, and trash in addition to their monthly rent.
Security deposits will vary depending on qualifying criteria and start at $300 and can be up to one month's rent.
Rent is always due on the first. A $75 late fee is assessed on the 6th of every month (even Sundays and holidays) and an additional $5 each day thereafter until rent is paid in full.
You can pay rent by setting up your online account on our website. This allows you to use a bank account (no fee) or credit card (with fee) to make payments.
Up to 2 pets, cats or dogs, are allowed. Any number of pets living in the apartment will then require a one-time, nonrefundable pet fee for each pet. A monthly pet rent is required per pet. Breed restrictions apply, see our pet policy for more details.
Resident Questions
Yes, if the lease buy-out fee has been paid. A 60-day notice is required before vacating your apartment, and the lease buy-out fee $2500 and concessions must be paid back for the months used. Please make sure that you reference your signed lease agreement and confirm policies with your Property Manager as there could be unique circumstances.
Yes, service members can break their lease without penalty in certain circumstances through the Servicemembers Civil Relief Act (SCRA). Please contact the property manager as soon as possible in this situation. You will need to provide written notice and a copy of your military orders.
If you love our apartments and want to refer a friend, please let our office know! We offer resident referral programs throughout the year and would love for your friends and family to join our community.
You may call the office, send an e-mail, or leave a message with the answering service. You may also submit work orders online if you are enrolled in our online services.
Yes, if someone is temporarily staying with you, please let the office know so we can accommodate for parking. If someone is permanently moving in, or staying longer than 7 days, they will need to fill out an application to be added to your lease agreement.
We require a 60-day written notice, which you are responsible for, prior to move-out. If you need to move-out at the end of your lease term, please remember to come in 60 days prior to the lease expiring to provide your written notice.
Yes, Charter Communications and AT&T are our community cable and Internet providers.
All residents are required to maintain renters insurance with at least $100,000 worth of liability coverage. We recommend using ePremium.
You are allowed to use grills on the property. We also provide a charcoal grill at our pool for resident use.
If you are locked out during business hours, you can come to the office to be let back in your apartment. Outside of business hours, you will need to contact a locksmith.
If you have lost your keys, you may have new keys made at our office during business hours for a small fee.
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Our team is always ready to answer your questions.
Testimonials
There are several reasons I have enjoyed living here. The price is reasonable. The area is safe and quiet. Every member of the leasing team I have interacted with has been outgoing, friendly, and helpful.
- Apartments.com
The people who work at the office of Greenmar have always been courteous, patient and helpful with some of the problems I have which is a plus and I would recommend this place to my family and friends, I appreciate all of them so much.
- Google Review
I have lived here for many years and the girls in the office are very sweet and help me when I'm bothering them. I love living here and appreciate all you ladies do. I can't forget the gentleman that are always so nice and helpful.
- Apartment Ratings Review
Absolutely love living here. The ladies in the office are super welcoming and polite. And the maintenance staff is very professional in the jobs.
- Yelp Review
I just moved in and this place rocks! All my neighbors are friendly love hanging out with the vets! Out dogs gets to hang out as well LOL living here is easy and we love it!
- Google Review
I absolutely love living here. The complex is very well maintained. The ladies in the office are very friendly and welcoming. The maintenance staff is professional and they do great work. Over all I absolutely recommend living here
- Apartment Ratings Review